01 · A SHORT EXCHANGE
Notice what each reply does.
Read these selected lines from the A2 A small repair with Bruno quest. The exchange is authored practice; choose your own replies when you enter the mission.
Is the whole room dark, or is it just one light?
The ceiling light works, but the desk lamp won’t turn on.
We can replace the desk lamp. When do you need it?
Could you bring a working desk lamp this evening?
A replacement desk lamp at six, for Room Twenty?
Room Twelve, not Twenty. Six o’clock is fine.
I’ll bring the working desk lamp to Room Twelve at six. Can you meet me there?
Yes, I’ll be in Room Twelve at six to receive it.
The full quest includes further choices and feedback. Prices, schedules and reservation details belong to fictional practice scenes.
02 · KEEP THESE HANDY
Useful phrases for this situation.
Say a phrase aloud, then think about the detail you would change in your own conversation.
- A2 MODELThe ceiling light works, but the desk lamp won’t turn on.
Describe a specific problem with a useful contrast.
- A2 MODELCould you bring a working desk lamp this evening?
Request a replacement by a useful time.
- A2 MODELRoom Twelve, not Twenty. Six o’clock is fine.
Correct one detail while accepting the rest.
- B1 MODELIt turns on, but it switches off after a few minutes.
Describe a recurring fault without guessing its cause.
- B1 MODELCould you come at five twenty and finish by half past five?
Negotiate a visit within your availability.
Report what you observeA clear service request says what is wrong and what help you need. These fictional examples are language practice, rather than technical repair instructions.
03 · YOUR TURN
Check the meaning, then try again.
Choose an answer and check the explanation. You can open the answer key at any time.
04 · CHOOSE YOUR NEXT STEP
Choose your next useful challenge.
A1–B2 are editorial practice targets, and each version has its own scene details. Choose a comfortable challenge; these activities do not certify proficiency.
Begin with short phrases
Ask the inn team for help with a lamp and confirm the room and visit time.
The desk lamp does not work.
Try the A1 questDescribe the problem
Describe a faulty reading lamp, request a replacement and clarify a room-number mix-up.
The ceiling light works, but the desk lamp won’t turn on.
Try the A2 questAgree on the next step
Explain an intermittent problem and agree a replacement visit within a limited time window.
It turns on, but it switches off after a few minutes.
Try the B1 questWeigh details and trade-offs
Negotiate an acceptable temporary solution while preserving a work deadline and explicit room access.
I need a reliable lamp in my room for a quiet meeting from six to seven.
Try the B2 quest